The restaurant here was fantastic, the service was exceptional, and I enjoyed delicious dishes with a marvelous view of the park from the window.

The restaurant was nice with super service, I tried hot dishes. The location was excellent, within walking distance of Museo Sorolla. The staff were consistently courteous!

I had a fantastic stay at a luxurious hotel in a great location. The room was spacious and comfortable, with a separate shower. The breakfast buffet was delicious and offered a variety of options. The staff was friendly and accommodating, making my experience even better. I would highly recommend this hotel for its excellent service and comfort.

Pretty much everything the staff were welcoming & helpful the room was very clean & comfortable the location was superb for our visit even though you were in the centre of a city it did not feel like it would recomend it as the hotel in madrid thank you

The only thing not great at the hotel was the food it was good but not great as the rest of the hotel was the evening meal was not very exciting there was nothing wrong with the food it tasted good but there was no wow factor . same with breakfast the service was excellent the fruit pastries tea coffee really fresh & good the fruit juices were not concentrates but real fruit juiced but the bacon well poor in fact on the second morning I got boiled ham fried & not bacon as if they had run out & it seemed like a good substitute but it still did not spoil our stay

We loved the hotel. The room, linens, towels, facilities and staff were wonderful. It was an easy 20 minute shaded walk to the Prado and environs.

The beds were too hard for our taste and the breakfasts were very overpriced for what was offered.

The hotel had amazing facilities, including a gym and beautiful grounds. The rooms were fresh and nicely decorated, and the hotel was located in a prime area with plenty of shopping and dining options nearby.

Though the hotel had great facilities and a convenient location, there were a few drawbacks. The staff could have been more welcoming and attentive, particularly on the concierge desk.

Gorgeous hotel in a lovely spot. It is not the place to stay if you want to be in the thick of things, but it is a nice walk to the museums and all the other spots of interest. I prefer this location, but don't stay here if you prefer something different. What you get here is pure luxury, great shopping nearby, a beautiful setting, lovely hotel service and extreme comfort. My room was large and lovely. The bed was comfortable. I did a lot of research into 5 star hotels in Madrid and I believe I chose the right one. Free high speed internet--you just have to get a new password every 24 hours.

Eating and drinking in the hotel is very expensive but the scene is pretty fun.

Staff is very are very helpful and the location is great

I recently had a great stay at a hotel in a beautiful residential area. The hotel's location was ideal for those who love shopping, with designer boutiques just a short walk away. The rooms were spacious and well-appointed, offering great value for money. The staff were friendly and provided excellent service, making my stay even more enjoyable. The breakfast selection was diverse and delicious, with a range of choices to suit every taste. One standout feature was the outstanding pillow selection, ensuring a comfortable night's sleep.

All was great, no improvements needed.

THis is one of the most beautiful hotels I have ever stayed, the decoration is impeccable, great taste and very friendly staff

Long wait for outside terrace lunch, and very average club sandwich. Not enough soaps in the bathroom, which was designed for small people.Lobster at the chinese restaurant was uneven. (one was good, one was bad)

It was a great experiance in total

We hebben een fantastisch verblijf gehad in het hotel. De locatie was perfect, dichtbij restaurants en nabij het centrum van de stad. Het ontbijt was heerlijk en de hotel faciliteiten waren uitstekend. Daarnaast was het personeel erg vriendelijk en behulpzaam. Alles was schoon en we hebben echt genoten van ons verblijf.

Had a modern and cozy room with a super comfy bed 🛏️. The breakfast had a huge variety of tasty options, everything was top-notch.

During our Xmas trip, we got a couple of complementary items from the hotel which was nice. The location was great, right in the heart of the shopping district and close to major attractions. The room was decent and had a great view.

The staff was not very helpful or attentive. The room was lacking in amenities and the price seemed too high for what we received.

Comfortable bed, stylish room, fantastic spa service, professional front desk team, perfect location, well taken care check-in process.

Nothing.